Job Details

Analyst Evening Shift, 6pm-2am EST (VENDOR)

Washington, DC, United States
  • Employment Type: Direct Hire

Our client, a rapidly growing ESI service and software provider, is seeking a senior level Litigation Support Analyst for their Washington, D.C. office. This position oversees all litigation support technical activities and will work closely with others in the organization to facilitate accurate and timely delivery of products and services. This position requires excellent communication skills (both written and verbal) and attention to detail due to the client-facing nature of this position. A working knowledge of Relativity, RelativityOne, TAR and TAR workflows is required. Send resumes to [email protected].


  • Oversees all litigation support technical activities
  • Serves as the Litigation Support representative for purposes of client support and software related issues
  • Works closely with others in the organization to facilitate accurate and timely deliverables of products and services


  • Reports to and receives direction from the Director of Litigation Support
  • Identifies projects and coordinates resources to ensure successful completion of projects and achieve organizational goals and objectives
  • Manages the day-to-day demands of the technical resources for the litigation support department
  • Demonstrates ability to oversee and coordinate numerous complex and time-critical litigation support activities simultaneously
  • Maintains and develops broad-based knowledge of litigation support services and applications; responsible for “staying current” on industry standards and practices
  • Advises and consults with project managers and clients on database design and structure in order to assist with preparations for project design meetings
  • Participates in the research and development of software solutions for litigation support, including add-ons, enhancements, and new products
  • Participates in the preparation of system documentation, including general training materials and case-specific documentation
  • Provides consulting services and technical project management for projects where these services are required
  • Initiates project meetings and promotes internal and external participation
  • Develops and maintains organization wide relationships, ensuring confidence and cooperation
  • Establishes and maintains client relationships
  • Demonstrates initiative and responsibility over a broad base of litigation support services
  • Will be able to provide daily statistical productivity and status reports to the organization’s management upon request
  • Delegates tasks as necessary to meet project demands and deadlines
  • Maintains accurate and complete project workflow documentation
  • Maintains and preserves data integrity
  • Provides end-user training on all available products; initiates follow-up meetings as needed and ensure comfort level and experience with software with advanced training as needed
  • Works closely with technical support staff to communicate system requirements and expectations
  • Assists project management with preparing necessary client status reports
  • Completes time entries on a consistent basis to ensure accuracy and completion on a weekly basis

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