Frequently Asked Questions
How do I work with TRU Staffing Partners?
Whether you're looking to work with a recruiter to help you with your career goals, or for experts to help you find top talent in privacy, ediscovery, or cybersecurity space, it's easy to work with TRU. Fill out an application to join our candidate roster, or tell us your project needs to get started hiring today.
When working with TRU, does all my information remain confidential?
Yes. All information remains confidential, and TRU does not submit your resume to a client without your express permission.
What are the advantages of working as a contract professional?
Contract positions traditionally help you bridge a gap in full-time employment, gain valuable work experience, and “get your foot in the door” of a company. For TRU contractors, contracting has become a professional pathway to higher salary, while working on challenging privacy, ediscovery, and cybersecurity projects. For more on this, check out our Contract Staffing page.
Why should I work with TRU instead of finding a job on my own?
TRU preps all of our candidates and clients before every interview. Our depth of knowledge about the hiring company, hiring manager, and role you seek takes the guesswork out of the interviewing process and how to best position yourself to get the job. Past that — TRU resumes get reviewed by our clients before any online portal submissions.
Should I be exclusive with TRU?
We strongly encourage clients who are hiring to work with TRU exclusively. TRU offers predictable and discounted pricing for clients who work with TRU and only TRU. For job seekers, we do not expect exclusivity, though we do encourage it. Candidates who work with us exclusively get priority. We are confident that you will find our style of representation to be so superior that you won't want to work with anyone else. However, if you are working with someone else, it is essential that you know where they've submitted you as we are not able to represent you anywhere you’ve been submitted recently.
Will TRU contact me at work?
We prefer to communicate via personal cell phone and email, and so should you. We do not want to expose your job search to your current employer by calling and emailing you at work. If you cannot check personal email during business hours, or do not get cell reception in your office, let us know and we will devise a mutually agreeable process for communication.
Can I send out my resume directly while working with TRU?
Don’t self-submit without checking with us first. Typically, we have direct relationships with hiring managers that can get you to the front of the line faster than if you were to self-submit. If we don’t have those relationships, we will let you know right away.
Can I contact a company directly?
Do not contact the company directly other than to send a thank you after your interview. Your contact with the prospective employer should be through your TRU representative unless otherwise directed.
What is the Hot Jobs newsletter?
Each week we send out a Hot Jobs newsletter detailing new additions to our job listings. TRU typically maintains more than 200 active openings globally with a constantly evolving portfolio of clientele. We are always proactively looking for the best fit for you, but Hot Jobs can help you understand the market and what opportunities are available. We have found that the Hot Jobs are particularly helpful for candidates looking to relocate to atypical geographic markets. Subscribe here.
How do I get started with TRU?
How should I prepare my resume?
Please make sure your resume is:
- Carefully edited and proofread. We’ll put another two or three sets of eyes on it, but we can’t stress enough the importance of correct spelling and grammar. Your resume is your first impression.
- Accurate. Dates of employment should not be estimates, as they will often be verified by background checks. Round to the month, but not the year. Do not omit a job from your chronology, even if you were only there a short amount of time.
- No Copy/Paste. If you have the same bullet points copied and pasted under the last several jobs, retool your resume.
- The Two Page Rule: If your resume is more than three pages, it's probably too long. If your resume is one page, it's likely too short. Clients want to know as much about your recent job experience as possible. Your current position should consume the bulk of the first page of your resume.
- Chronology: List your jobs in chronological order from most recent to oldest, with education at the bottom.
- Skills and experiences: Separating all your skills and experiences, and then bullet pointing your dates of employment is not an acceptable resume. Experience and employers must be linked in the resume.
Does TRU change my resume?
We will edit your resume for spelling and grammar, and add a TRU header so that potential employers know who represents you. We ask that you always take your TRU resume with you on interviews for consistency.
Do I need to have references?
Once an offer is extended, you will need three professional references that you can provide. Ideally, two references are from former supervisors. Have the names, emails, titles, relationship to you, and phone numbers for these references ready at all times before you start interviewing. Save peers for optional references. Do not use anyone from your current employer as a reference, since references will be checked before you give notice. If one of our clients requires a supervisory reference from your current employer, we always negotiate that those references are only checked after an offer has been extended and accepted and you have cleared all other background and reference checks.
Do I need to have degree verification?
Prepare for degree verification. This can be time-consuming if you don’t have the right records. Make sure you have a copy of your diploma and college transcript available. Get in touch with the Bursar's office at your university if you do not have these documents.
What should I expect when I speak with a TRU representative?
This first call will usually last 20-30 minutes. Your agent will flesh out the details of your career experience and aspirations so that they can find the perfect fit within our available job openings. This person will be your primary point of contact throughout the interview process for preps, debriefs, placement resolution, and salary negotiation.
What happens if TRU doesn’t have open positions that match my skills and experience?
Just because we don't have an open position for you today, doesn't mean we won't tomorrow. If, for some reason, your skill set and experience doesn’t match with the types of positions we fill, we’ll let you know. We will give you some suggestions for how to fill in the gaps with more education and/or experience so that we might help place you in the future. Click here to learn more about the TRU Scholarship Program.
Why do I need to tell TRU where I’ve applied in the past six to twelve months?
The No. 1 frustration that our clients have with candidates is when we present you somewhere that you have already submitted a resume. If you’ve been actively looking for a job within the last 365 days, keep a list of all the places that you have submitted, either directly, via referral, or through other recruiters. We’ll ask for this very early on in the process.
What if a customer of TRU's that I'm on contract with approaches me about conversion to a full-time role?
Always redirect the customer back to your TRU talent agent to handle any negotiations on your behalf. That's what we're here to do!
What is the next step after I speak with a TRU representative?
After a thorough evaluation, your representative will provide you with recommendations of where we would like to submit you. You will then have a follow-up call with your TRU agent to discuss these opportunities and ask questions. Once you confirm interest in exploring those opportunities, we will submit your resume and any appropriate skills assessments for consideration.
What happens if I get selected for an interview?
The TRU scheduling team will handle all scheduling and logistics for interviews. When you are contacted to schedule an interview, follow-up call, or to solicit additional information, please return correspondence in no more than 24 hours. Even small delays can play out to your disadvantage.
When should I be ready to interview?
Once we submit your resume, be ready to interview immediately.
What should I do if I have limited availability for interviews?
If you have time off, training, or other travel planned while you are actively interviewing, let TRU know the dates you will be unavailable as soon as possible. Past that, if you have a vacation planned within 12 months, let us know.
How should I prepare for an interview?
One of the major benefits of working with TRU is that a TRU representative will prep you for every interview you go on. During these preps, we'll cover:
- The company and the people at the company who'll interview you.
- Questions you can expect to be asked at the interview.
- Advice on fielding challenging questions
- How to handle salary questions.
- What to wear.
How should I address my salary during an interview?
TRU will handle salary negotiations with your prospective employer. Your TRU recruiter will explain to you how best to handle financial questions if they come, and TRU contractually requires most of our clients to allow TRU to negotiate compensation on your behalf.
What should I wear to my interview?
Dress for success. Your TRU representative will go over the appropriate clothing for an interview. Err on the conservative side.
When should I arrive for an interview?
For in-person interviews, arrive 10-15 minutes early. Being late to an interview says to a potential employer that you don’t care about the job or their time. On the other hand, being 30 minutes early or more can also be discomforting. No one wants to keep someone waiting, and they may not be ready for you early. If you arrive more than 15 minutes early, grab a cup of coffee/tea/water outside the building and review your interviewing notes and questions until the time is appropriate to arrive.
What happens if I am late to a scheduled interview or if I can’t find the location?
What should I do after an interview?
After every interview, contact your TRU representative immediately. We’ll want to know the play-by-play details:
- What questions did they ask you?
- What questions did you ask them?
- Did you learn anything new?
- Did they talk about next steps?
- Did money come up in conversation?
- How long were you in?
- Did you meet everyone scheduled?
- Did you meet anyone new?
- Did anything come up that surprised you?
The reason we ask you to call us immediately is twofold. One, the details of the interview fade over time. By discussing your interview immediately after, we gather gut-reaction insight into your thought process, provide damage control if something went wrong, provide reassurance when something goes well, and, most importantly, provide advice and guidance for future interviews. Additionally, our clients have come to expect that TRU candidates debrief with our agents relatively quickly after the interview. Our clients almost always start by asking us: “So, what did the candidate think?” Follow-up interviews receive the same amount of attention as the primary interview in terms of scheduling and prepping, so be sure to stay on top of all of your TRU activity. Talk to your agent weekly, if not daily.
What happens if I get an offer?
If all goes well, the client will make an offer. This offer is contingent on a background check, reference check, and potentially a conflicts check. TRU will handle and negotiate all aspects of the offer related to your starting salary, benefits, and vacation, so being open and honest about your needs and current package is essential. If you decide to accept the offer, call your references and let them know to expect a call from the hiring manager of your future employer. Things can move quickly in this phase, so be on top of your correspondence.
What if I want to decline an offer?
If you have changed your mind and don’t want to leave your current job, please tell us immediately. It hurts TRU’s reputation and your credibility if we give a list of demands, those demands are met, and you still don’t accept the job. Being candid about your thought process is essential.
When and how should I give notice at my current job?
Don’t give notice before signing your offer letter and getting the green light from your TRU agent. When you give notice, make sure you put it in writing, but also speak to your supervisor. Set expectations for what you will complete before you leave, and meet those expectations. Set a clear end date. There’s no reason to burn bridges anywhere; leaving a company with class and grace is important to your reputation and career. Once you accept an offer, TRU will send you our proprietary resignation packet, which will include sample notice letters and literature about how to resign in the best way possible.
What if I receive a counter offer?
Sometimes when you tell an employer you are leaving, it puts them in a bind. They want to solve their immediate problem by offering you more money or other benefits. It’s important at this stage to resist this temptation. According to The National Business Employment Weekly, four out of five people who accept counter offers are fired, replaced, or leave on their own within six months. Those are not good odds. We never encourage our clients to make counter offers and never encourage candidates to accept them.
What happens after I accept a position through TRU?
We typically provide a 90-day unconditional guarantee to our clients—if you leave the job or get terminated in the first 90 days, no payment is due to TRU. TRU has less than a 3% fall-off rate, meaning that if we place 100 people in direct hire jobs in a year, fewer than three do not make their guarantee. These statistics speak to our ability to find you and our clients the right fit. In most cases, everything at the new position will be smooth sailing, and we will always be here for guidance or career advice as you need it. If, however, you have questions or concerns about your job, your TRU representative is the perfect resource. In many cases, our longstanding relationship with the company will allow us to put you in touch with the right people to help resolve any problems or concerns you might have.
What if I want to leave the position in which TRU places me?
If, at any point, you are considering leaving your new position, whether it is within a month or years later, reach out to your TRU representative immediately. We’ll advise you and talk you through your options.
How do I take part in the Scholarship Program?
The annual scholarship program is open to anyone looking for training and educational opportunities in the privacy, ediscovery, or cybersecurity industries. To learn more, visit our Scholarship Program page.
If you are a hiring manager or thought leader in and have an interest in being on our scholarship advisory board, please contact us.
When can I apply to the TRU Scholarship Program?
The TRU Scholarship Program is an annual program. The application process opens in the first quarter of each year, scholarship winners are announced in April, and fulfilled throughout the calendar year.
Do you staff remote/off-site jobs?
Yes, we can help you quickly and easily add off-site talent. Our thousands of highly skilled professionals can work remotely from anywhere and can start – and actually get to work – ASAP. We can help you determine the best setup so remote talent can work securely remotely, regardless of your needs or capabilities. Get started today by submitting a hiring request form.
I still need to hire on-site talent. Can you help me?
Yes, we can help you find and hire the talent you need for both your on-site and hybrid needs. We’re able to provide you with the flexibility to staff up and down with on- or off-site workers as business priorities and conditions change.
How do I know what talent solution is best for me?
Our team of specialized account managers is available to explain all your options. Submit a talent request form to get started.
I’ve never used a talent solutions provider. How does it work?
Our talent solutions specialists take time to get to know your unique staffing needs. Whether you need one person or an entire team – remote or on-site – we can connect you with highly skilled professionals with a wide array of experience. Simply tell us your hiring needs by filling out a hiring request form, and one of our TRU team members will contact you to help you find the skilled professional for your open role.
Where are you located?
TRU Staffing Partners has been a remote-first company since day one, before the pandemic turned that into a global trend. This has allowed us to build and grow our team with the best talent, regardless of where they live.
Do I have to pay for this service?
Yes, there are fees associated with using a talent solutions provider to hire employees, but the overall cost is typically a net savings for you because finding highly skilled employees can be time-consuming. You can save both time and money by working with the talent solutions specialists at TRU Staffing Partners.
What are the benefits of working with TRU Staffing Partners?
We help clients assemble a productive, engaged workforce that helps make their company better. Whether you need to staff remote or on-site talent, our unique approach, deep expertise, wide network, and robust resources power our ability to connect you with experienced professionals. Learn more about working with TRU Staffing Partners.
What industries do you specialize in?
Our talent solutions specialists have industry-specific expertise in the areas of data privacy, ediscovery, and cybersecurity across all industries – from retail and healthcare to software and professional services. Learn more about working with TRU Staffing Partners.
How quickly can you staff my open position?
Speed wins the war for talent, and TRU excels at speed-to-hire. We’re committed to staffing your privacy, ediscovery, or cybersecurity remote or on-site job faster than any competitor. We can do so because we have a vast network of highly skilled, experienced professionals, many who are ready to start working today. We’ll help you find contract, project, and direct-hire skilled talent who meet your needs, enjoy what they do and can hit the ground running.
I need to staff multiple open positions. Can you help?
Absolutely. Depending on your business needs and peak workloads, we can provide you one candidate or a team of highly skilled professionals. Our talent can work remotely or on-site for a day, a week or as long as you need. Submit a talent request, and we’ll do the rest.
What happens if I am not satisfied with a candidate?
TRU Staffing Partners offers a service guarantee – and 97% of our placements meet their guarantee. Contact your account manager for more details.
Still need help?
Providing an excellent customer experience is a top priority for TRU Staffing Partners. To share any feedback or get in touch with our scheduling, recruiting, or customer service teams, please get in touch.
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The TRU team is both efficient and empathetic to candidates’ goals & needs. The team took the time to understand where I am, where I hoped to be, and what I needed to be happy at my job.
Ediscovery Project Manager | Complete Discovery Source
TRU was a true partner in building our department. The TRU team got to know our staffing needs, our firm’s culture, and my management style so they could send me perfect-fit candidates. Successful placements resulted in happy candidates, happy managers, and little to no turnover.
James Bekier, Esq.
Director of Litigation Services | Baker Hostetler
TRU’s executive search consultants know what it takes to lead - and how hard it is to find a leader that can transform a business while driving performance. Thanks to TRU, we have a high-performing senior leadership team and a pipeline that ensures we’re ready for whatever lies ahead.
Chief Operating Officer
Chief Revenue Officer | Privacy Technology Organization